Nothing slips
through the
cracks.
Ongoing WordPress maintenance, monitoring, and hands-on support for non-profits, foundations, and other organizations that rely on their website but don’t need a full-time web team.
For the website that’s nobody’s full-time job.
Not sure yet? Start with a free site check ↓Your website isn’t finished when it launches.
WordPress changes. Plugins need updates. Certificates expire. Links break. Content gets stale. And inevitably, someone needs a page changed by Thursday.
Website care covers both sides: keeping the site healthy behind the scenes, and having someone who already knows it on hand when something needs to change.
Keep it running
Updates, uptime, security, performance, backups, domains and certificates, watched all month and dealt with as they come up.
What’s included ↓Keep it moving
Hours every month for the changes that keep piling up, handled by someone who already knows the site.
What’s included ↓WordPress maintenance that keeps the lights on.
Most website problems don’t announce themselves until something breaks, often to a visitor before anyone inside notices.
Uptime is watched continuously, performance and validation daily, and everything else on its own schedule. When something needs attention, I deal with it when it appears, not when the monthly report goes out.
Updates & upkeep
- WordPress core updates, applied and verified
- Plugin and theme updates, applied and verified
- A review of every installed plugin and theme, flagging anything abandoned or without a release in two years
- Server checks: PHP version, memory limits, and warning well before a PHP release reaches end of life
- Database review: table sizes, growth, and cleanup where it’s warranted
Security & integrity
- SSL certificate monitoring, grading and expiry warnings
- Domain and DNS monitoring, with renewal warnings well ahead of expiry
- User account review: who has access, and at what level
- Error and access log review, including scanning and intrusion attempts
- WordPress Site Health checks, with critical items resolved
- Offsite backups verified, with each month’s snapshot on record
Performance & quality
- Lighthouse audits for performance, accessibility, best practices and SEO
- Third-party speed checks: GTmetrix, Pingdom and PageSpeed Insights
- Accessibility scanning, with errors and contrast issues itemized
- HTML validation against the W3C validator
- Broken link and 404 review, with redirects added as needed
Availability
- Continuous uptime monitoring with alerts
- Uptime percentage and any incidents reported each month
Content & activity
- Comment and spam review
- A log of what was published, edited or removed
- Form submissions and analytics, month over month
Someone who already knows your site.
The other half of website care is having someone on hand when things change. You don’t have to find a developer, explain how the site works, hand over credentials, and wait for them to get oriented. I’m already there.
- 01
A new page needs to go live.
- 02
A campaign launches next week.
- 03
Someone needs a form changed.
- 04
Something looks wrong on mobile.
- 05
A plugin stops behaving.
- Content and image updates
- New pages and landing pages
- Layout and design changes
- Form updates
- Bug fixes
- Analytics and tracking
- Plugin configuration
- Small features and improvements
Send requests as they come up. I’ll handle them within the included time and give you a heads up when something is likely to go beyond it.
Ready when something comes up.
A dev environment, already set up
Your site keeps a development copy that syncs from production in one click, so changes are tested against what’s live today.
Working knowledge of your site
I know the theme, plugins, customizations, integrations and history. That context doesn’t have to be rebuilt for every request.
A person you know how to reach
When something is wrong, you’re not opening a ticket with someone who’s never seen the site before.
Bigger work starts at full speed
When a request goes beyond the included hours, the setup and orientation are already done, so the time goes into the work itself.
CMS & integrations →
A monthly checkup, in writing.
Each month you get a straightforward report on the health of your site and the work that’s been done.
- Updates applied
- Issues found and resolved
- Uptime and performance
- Security and accessibility checks
- Work completed this month
- What deserves attention next
No dashboard to remember to check. Just a clear record of how your site is doing.
Three pages of a monthly website maintenance report for Columbia Capital, stacked. In front, the summary: uptime, response time, Lighthouse, SSL and accessibility figures, what changed this period, and the plugin updates applied. Behind it, the performance tests, with Lighthouse scores and Core Web Vitals for three pages, and uptime monitoring, with a bar for each day of September and the site's SSL certificates.
Same care, more hours.
Every plan includes all of the maintenance and monitoring above, plus the monthly report. The difference is how many hours you get for changes.
1 hour of updates
For a steady site that mostly needs looking after, with time for small fixes and edits.
8 hours of updates
For a site that changes every month: new pages, campaigns, forms and fixes.
16+ hours of updates
For organizations whose website is central to the work, with room for ongoing improvements.
How it works
- Month to month. No long-term contract; either of us can end it with 30 days’ notice.
- Included hours reset each month and don’t roll over.
- More than one site? Additional sites join the same plan at a reduced rate.
- Work beyond the included hours is billed hourly, quoted and approved before it starts.
- Hosting, domains and premium plugin licenses are billed to you directly.
New site builds and redesigns, large new features, content writing, SEO campaigns, advertising and email marketing aren’t part of the plan, but any of them can be quoted separately.
Not sure where your site stands?
Send me your URL and I’ll review your site the same way I would for a new care client, from the outside, with no logins needed. You’ll get a one-page report: what’s healthy, what’s at risk, and what I’d fix first. No cost and no obligation.
- WordPress, plugin and theme versions, and anything outdated or abandoned
- SSL certificate and domain expiry
- Speed and Lighthouse scores on key pages
- Accessibility errors and contrast issues
- Broken links and 404s
- Basic SEO: titles, descriptions, indexing
If it turns out your site is in good shape, I’ll tell you that too.
Up and running in a week.
- 01
Pick a plan
A short call to talk through your site and choose the hours that fit.
- 02
Hand over access
Hosting, WordPress admin and domain registrar access, shared securely.
- 03
Baseline audit
In the first week I audit the site and send a starting-point report with anything urgent called out.
- 04
Ongoing care
Maintenance starts right away, and the first monthly report arrives the following month.
Organizations that have stayed for years.
I work from Burlington, Vermont, with organizations across the country. Some of them have been with me for more than a decade.
- Phoenix, Arizona
Education Forward Arizona
Since 2012 - Scottsdale, Arizona
Frank Lloyd Wright Foundation
Since 2017Case study → - Alexandria, Virginia
Columbia Capital
Since 2018Case study →